Previous year question paper for C-2 (BCA 2nd)

SECTION-A

Introduction to BusinessCommunication (09)

Meaning and Definition; process and classification of communication; elements &

characteristics of communication; barriers to effective communication in business

organization;FormalandInformalcommunication;grapevine,importanceofeffective

communicationinbusiness house;Principals ofeffectivecommunication

SECTION-B

Writing Skills (09)

Inter-officememorandums;faxes;E-mails;writingeffectivesalesletters-toagents; suppliers;

customers; report writing;projectwriting.

SECTION-C

CurriculumVitae(CV) (09)

DraftingaCV;writingjobapplicationandotherapplications;do‟sanddon‟tswhile appearingfor

an Interview;types ofinterview.

SECTION-D

Presentation Skills (09)

Introduction;needofgoodpresentationskillsinprofessionallife;preparingagood

presentations;groupdiscussion;extempore speaking.